For incoming product
1.1 Is there any visible damage on the outside of the packaging?
1.2 Is the packaging sufficient for the product shipped?
1.3 Is there any damage to the product that was not visible before opening it?
1.4 Does the quantity match the packing list?
1.5 Does the part/product number match what was on the packing list?
1.6 Is the color correct?
1.7 Does the fit and finish meet both cosmetic and tolerance magnetic quality standards?
For incoming RMA product
2.1 Is the RMA number on the outside of the package?
2.2 Is there any visible damage on the outside of the packaging?
2.3 Is the packaging sufficient for the product shipped?
2.4 Is there any damage to the product that was not visible before opening it?
2.5 Does the quantity match the RMA sheet?
2.6 Does the serial number match what is on the RMA sheet?
2.7 Is there any damage not reported on the RMA sheet?
For incoming items repaired by third party vendors
3.1 Is there any visible damage on the outside of the packaging?
3.2 Is the packaging sufficient for the product shipped?
3.3 Is there any damage to the product that was not visible before opening it?
3.4 Does the quantity match the packing list?
3.5 Does the part/product number match what was on the packing list?
3.6 Is there documentation of the disposition of the repairs performed?